Delivery Information

  • Delivery within 72 hours after placing the order, for special customized orders, the actual customer service coordination shall prevail
  • Delivery must be to an address in the as shown within the delivery options at checkout.
  • Smaller orders may be sent via China postal express

               Tracking Result for China Post Register Mail ,EMS ,ePacket

             The average duration of the whole key route (reference duration) is

             7-15 working days.

    • Larger orders may be sent by courier and may require a signature. Please make sure you keep the receipts which will accompany your order.
    • International deliveries may be subject to local taxes and/or duty.

    IMPORTANT: We do everything we can to meet the delivery times specified in this section. However, occasionally delivery times may be affected by factors beyond our control (e.g. problems obtaining authorisation for your payment) and therefore they cannot be guaranteed. We will inform you if we become aware of an unexpected delay.  Occasionally we may not be able to ship to certain locations - we will of course let you know as soon as possible if this is the case and process a full refund.

    To check on the status of your order, visit the My Account section of the website.